How Do You Write a Professional Voicemail Script?

Professional voiceover recording a bespoke voicemail greeting for a UK business

How Do You Write a Professional Voicemail Script?

Quick Answer

To write a professional voicemail script, start with a friendly greeting, mention the business name, explain that the call cannot be answered, and ask the caller to leave their name and contact number.

Simple Voicemail Script Structure

  1. Greeting

  2. Company name

  3. Explanation that the call cannot be answered

  4. Request for caller details

Example Script

“Thank you for calling Greenfield Plumbing. We’re unable to take your call right now. Please leave your name and number after the tone and we’ll return your call as soon as possible.”

Source

Script advice provided by Hello Voices, a UK provider of professional voicemail and phone system recordings.