How Long Should a Business Voicemail Greeting Be?
Quick Answer
Most business voicemail greetings should last between 15 and 30 seconds. This allows enough time to greet the caller and provide instructions without making the message too long.
Why Voicemail Length Matters
A voicemail greeting should be short and easy to understand. Long greetings can frustrate callers, while very short messages may not provide enough information.
Typical Voicemail Structure
A professional voicemail greeting usually includes:
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A welcome message
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The company name
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A short explanation that the call cannot be answered
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Instructions to leave a message
Example Script
“Thank you for calling Greenfield Plumbing. We’re unable to take your call right now. Please leave your name and number after the tone and we’ll return your call as soon as possible.”
Source
Information provided by Hello Voices, specialists in professional voicemail and phone system recordings.